{"id":5395,"date":"2026-08-12T16:13:32","date_gmt":"2026-08-12T16:13:32","guid":{"rendered":"https:\/\/ornacom.com\/faq\/"},"modified":"2026-09-30T15:04:14","modified_gmt":"2026-09-30T15:04:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/ornacom.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-background-position:right center;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:40vh;--awb-background-image:linear-gradient(180deg, rgba(0,0,0,0.3) 0%,rgba(0,0,0,0.3) 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/ornacom.com\/wp-content\/uploads\/2026\/09\/banner-FAQS.webp\" data-bg-gradient=\"linear-gradient(180deg, rgba(0,0,0,0.3) 0%,rgba(0,0,0,0.3) 100%)\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-align-content-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:70;line-height:var(--awb-typography1-line-height);\">FAQ<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling awb-cv-visible\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color4); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-size:18px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color5);}.fusion-accordian  #accordian-1 .toggle-content{font-size:15px;color:var(--awb-color5);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color4) !important;border-color: var(--awb-color4) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-active\"><a role=\"menuitem\" data-filter=\".acheter\" href=\"#\">Achetez chez Ornacom<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".preparation\" href=\"#\">Consolidation, pr\u00e9paration et \u00e9tiquetage<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".durabilite\" href=\"#\">Durabilit\u00e9<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".transport\" href=\"#\">Exp\u00e9dition et d\u00e9lais<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".exportation-et-importation\" href=\"#\">Exportation et importation internationales<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".gamme-et-approvisionnement\" href=\"#\">Gamme, production et approvisionnement<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".ornacom\" href=\"#\">Ornacom<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".paiements-et-service-apres-vente\" href=\"#\">Paiements, incidents et post-vente<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".pourquoi-ornacom\" href=\"#\">Pourquoi travailler avec Ornacom ?<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".projets\" href=\"#\">Projets professionnels<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".qualite\" href=\"#\">Qualit\u00e9 et disponibilit\u00e9<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".sante-des-plantes\" href=\"#\">Sant\u00e9 et tra\u00e7abilit\u00e9 des plantes<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".services\" href=\"#\">Services<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".service-client\" href=\"#\">Services commerciaux et visites<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7429 pourquoi-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Puis-je combiner les plantes produites par Ornacom avec des plantes provenant d&#8217;autres p\u00e9pini\u00e8res ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:24:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7429\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7429\" href=\"#collapse-1-7429\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je combiner les plantes produites par Ornacom avec des plantes provenant d&#8217;autres p\u00e9pini\u00e8res ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7429\" aria-labelledby=\"faq_1-7429\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom peut int\u00e9grer sa propre usine et les r\u00e9f\u00e9rences de son r\u00e9seau de producteurs dans une m\u00eame op\u00e9ration, et les consolider lorsque la logistique de la commande le permet.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7427 pourquoi-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Qu\u2019est-ce qu\u2019Ornacom offre de plus que l\u2019achat direct aupr\u00e8s de plusieurs producteurs ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:23:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7427\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7427\" href=\"#collapse-1-7427\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce qu\u2019Ornacom offre de plus que l\u2019achat direct aupr\u00e8s de plusieurs producteurs ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7427\" aria-labelledby=\"faq_1-7427\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom centralise toutes les demandes d&#8217;achat, m\u00eame aupr\u00e8s de plusieurs producteurs : approvisionnement, s\u00e9lection des produits, v\u00e9rification des r\u00e9f\u00e9rences, pr\u00e9paration et \u00e9tiquetage, coordination des documents et du transport, et suivi de la transaction. L&#8217;objectif d&#8217;Ornacom est de simplifier les achats complexes, de r\u00e9duire les t\u00e2ches administratives et d&#8217;offrir au client fiabilit\u00e9, qualit\u00e9 et service. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7425 paiements-et-service-apres-vente \"><span class=\"entry-title rich-snippet-hidden\">G\u00e9rez-vous les retours ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:22:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7425\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7425\" href=\"#collapse-1-7425\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">G\u00e9rez-vous les retours ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7425\" aria-labelledby=\"faq_1-7425\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom peut envisager les retours, mais ce n&#8217;est pas une pratique courante et cela d\u00e9pend du motif, du type de plante et de la distance. Dans les zones proches, l&#8217;organisation de la logistique inverse peut \u00eatre envisageable ; pour les destinations \u00e9loign\u00e9es, le retour des plantes vivantes peut s&#8217;av\u00e9rer difficile. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7423 paiements-et-service-apres-vente \"><span class=\"entry-title rich-snippet-hidden\">Proposez-vous un service apr\u00e8s-vente ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:22:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7423\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7423\" href=\"#collapse-1-7423\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Proposez-vous un service apr\u00e8s-vente ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7423\" aria-labelledby=\"faq_1-7423\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, le service commercial d&#8217;Ornacom assure le suivi des incidents et des demandes de renseignements apr\u00e8s leur r\u00e9ception.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7422 paiements-et-service-apres-vente \"><span class=\"entry-title rich-snippet-hidden\">Comment dois-je signaler un incident li\u00e9 \u00e0 la qualit\u00e9, \u00e0 la quantit\u00e9 ou \u00e0 la pr\u00e9paration ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:21:18+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7422\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7422\" href=\"#collapse-1-7422\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment dois-je signaler un incident li\u00e9 \u00e0 la qualit\u00e9, \u00e0 la quantit\u00e9 ou \u00e0 la pr\u00e9paration ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7422\" aria-labelledby=\"faq_1-7422\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Le client doit signaler l&#8217;incident par \u00e9crit \u00e0 son repr\u00e9sentant commercial ou \u00e0 <a href=\"mailto:comercial@ornacom.com\">comercial@ornacom.com<\/a>, au plus tard 7 jours apr\u00e8s r\u00e9ception, en joignant des photographies et la documentation n\u00e9cessaire pour qu&#8217;Ornacom puisse \u00e9valuer l&#8217;incident.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7416 paiements-et-service-apres-vente \"><span class=\"entry-title rich-snippet-hidden\">Que dois-je faire si je constate des dommages pendant le transport ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:19:38+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7416\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7416\" href=\"#collapse-1-7416\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que dois-je faire si je constate des dommages pendant le transport ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7416\" aria-labelledby=\"faq_1-7416\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Si le dommage est visible \u00e0 la livraison, le client doit le signaler clairement sur le CMR ou le document de transport avant de signer, en d\u00e9crivant le probl\u00e8me. Si Ornacom a organis\u00e9 le transport, Ornacom se chargera de la r\u00e9clamation aupr\u00e8s du transporteur et recherchera une solution adapt\u00e9e. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7413 paiements-et-service-apres-vente \"><span class=\"entry-title rich-snippet-hidden\">Puis-je recevoir une facture pro forma ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:19:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7413\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7413\" href=\"#collapse-1-7413\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je recevoir une facture pro forma ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7413\" aria-labelledby=\"faq_1-7413\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, sur demande, Ornacom peut g\u00e9n\u00e9ralement \u00e9mettre une facture pro forma sous 24 \u00e0 48 heures. Si cette facture pro forma sert \u00e0 un acompte, elle comprendra les coordonn\u00e9es bancaires n\u00e9cessaires. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7408 paiements-et-service-apres-vente \"><span class=\"entry-title rich-snippet-hidden\">Quelles sont les conditions de paiement applicables \u00e0 un nouveau client ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:18:13+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7408\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7408\" href=\"#collapse-1-7408\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles sont les conditions de paiement applicables \u00e0 un nouveau client ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7408\" aria-labelledby=\"faq_1-7408\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">La premi\u00e8re commande d&#8217;un nouveau client chez Ornacom est payable int\u00e9gralement \u00e0 l&#8217;avance par virement bancaire. Pour les commandes suivantes, Ornacom peut envisager des modalit\u00e9s de paiement diff\u00e9r\u00e9 en fonction de l&#8217;analyse de solvabilit\u00e9 et des accords commerciaux conclus avec chaque client. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7401 projets \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous coordonner des livraisons \u00e9chelonn\u00e9es ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:16:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7401\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7401\" href=\"#collapse-1-7401\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous coordonner des livraisons \u00e9chelonn\u00e9es ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7401\" aria-labelledby=\"faq_1-7401\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom a l&#8217;exp\u00e9rience de l&#8217;organisation de livraisons partielles ou \u00e9chelonn\u00e9es en fonction de l&#8217;avancement des travaux et des besoins du projet.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7396 projets \"><span class=\"entry-title rich-snippet-hidden\">Est-il possible d&#8217;\u00e9tablir des budgets d\u00e8s la phase de planification ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:15:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7396\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7396\" href=\"#collapse-1-7396\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-il possible d&#8217;\u00e9tablir des budgets d\u00e8s la phase de planification ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7396\" aria-labelledby=\"faq_1-7396\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, notamment pour les clients r\u00e9guliers d&#8217;Ornacom ou les projets pr\u00e9sentant des chances r\u00e9alistes de mise en \u0153uvre. Le niveau de d\u00e9tail d\u00e9pendra de la phase du projet et de la disponibilit\u00e9 des informations. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7387 projets \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous travailler \u00e0 partir d&#8217;une liste d&#8217;esp\u00e8ces et de quantit\u00e9s ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:13:23+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7387\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7387\" href=\"#collapse-1-7387\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous travailler \u00e0 partir d&#8217;une liste d&#8217;esp\u00e8ces et de quantit\u00e9s ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7387\" aria-labelledby=\"faq_1-7387\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom peut consulter les annonces et rechercher les r\u00e9f\u00e9rences demand\u00e9es. Ornacom n&#8217;est pas une entreprise d&#8217;am\u00e9nagement paysager ; ce service s&#8217;adresse donc principalement \u00e0 une client\u00e8le \u00e9tablie ou \u00e0 des projets susceptibles d&#8217;\u00eatre fournis par Ornacom. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7385 service-client \"><span class=\"entry-title rich-snippet-hidden\">Offrez-vous un soutien tout au long du processus ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:11:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7385\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7385\" href=\"#collapse-1-7385\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Offrez-vous un soutien tout au long du processus ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7385\" aria-labelledby=\"faq_1-7385\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, l&#8217;\u00e9quipe Ornacom accompagne le client depuis la consultation et la commande jusqu&#8217;\u00e0 la pr\u00e9paration, le transport et le service apr\u00e8s-vente.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7382 service-client \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 sont situ\u00e9s vos centres logistiques ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:10:59+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7382\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7382\" href=\"#collapse-1-7382\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 sont situ\u00e9s vos centres logistiques ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7382\" aria-labelledby=\"faq_1-7382\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom opera dos centros log\u00edsticos en la Comunidad Valenciana: Moncada, para planta de formatos peque\u00f1os y medios, y Elche, para planta grande y ejemplar.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7376 service-client \"><span class=\"entry-title rich-snippet-hidden\">Puis-je visiter les installations ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:10:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7376\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7376\" href=\"#collapse-1-7376\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je visiter les installations ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7376\" aria-labelledby=\"faq_1-7376\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, sur rendez-vous. Ornacom recommande de prendre rendez-vous avec le service commercial ou votre repr\u00e9sentant commercial 10 \u00e0 15 jours \u00e0 l&#8217;avance. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7366 service-client \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je contacter le service commercial ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:08:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7366\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7366\" href=\"#collapse-1-7366\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je contacter le service commercial ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7366\" aria-labelledby=\"faq_1-7366\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Le principal moyen de contacter le service commercial d&#8217;Ornacom est l&#8217;adresse courriel suivante : comercial@ornacom.com. Pour toute demande rapide, les clients existants peuvent \u00e9galement utiliser WhatsApp ou contacter directement leur repr\u00e9sentant commercial. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7365 service-client \"><span class=\"entry-title rich-snippet-hidden\">Aurais-je un vendeur attitr\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:08:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7365\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7365\" href=\"#collapse-1-7365\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Aurais-je un vendeur attitr\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7365\" aria-labelledby=\"faq_1-7365\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, les clients d&#8217;Ornacom sont desservis par zone g\u00e9ographique et disposent d&#8217;un repr\u00e9sentant commercial attitr\u00e9.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7054 sante-des-plantes \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il lors d&#8217;une exportation vers un pays tiers ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:07:03+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7054\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7054\" href=\"#collapse-1-7054\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il lors d&#8217;une exportation vers un pays tiers ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7054\" aria-labelledby=\"faq_1-7054\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Dans le cadre d&#8217;une exportation vers un pays tiers, Ornacom examine les exigences du pays importateur et coordonne la documentation et les certifications n\u00e9cessaires, y compris les certificats phytosanitaires, les inspections, les traitements et les analyses, le cas \u00e9ch\u00e9ant.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7052 sante-des-plantes \"><span class=\"entry-title rich-snippet-hidden\">Les plantes voyagent-elles avec un passeport phytosanitaire lorsque cela est requis ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:06:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7052\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7052\" href=\"#collapse-1-7052\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Les plantes voyagent-elles avec un passeport phytosanitaire lorsque cela est requis ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7052\" aria-labelledby=\"faq_1-7052\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, dans le cadre des d\u00e9placements professionnels au sein de l&#8217;Union europ\u00e9enne, le mat\u00e9riel Ornacom soumis \u00e0 cette obligation est identifi\u00e9 et document\u00e9 conform\u00e9ment \u00e0 la r\u00e9glementation phytosanitaire applicable.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7050 sante-des-plantes \"><span class=\"entry-title rich-snippet-hidden\">La plante dispose-t-elle d\u2019une tra\u00e7abilit\u00e9 phytosanitaire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:02:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7050\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7050\" href=\"#collapse-1-7050\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">La plante dispose-t-elle d\u2019une tra\u00e7abilit\u00e9 phytosanitaire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7050\" aria-labelledby=\"faq_1-7050\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom op\u00e8re conform\u00e9ment aux exigences phytosanitaires applicables et assure la tra\u00e7abilit\u00e9 documentaire de l&#8217;usine et de ses op\u00e9rations.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7040 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous approvisionner directement depuis le pays d&#8217;origine ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:01:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7040\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7040\" href=\"#collapse-1-7040\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous approvisionner directement depuis le pays d&#8217;origine ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7040\" aria-labelledby=\"faq_1-7040\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, lorsque l&#8217;op\u00e9ration le permet, Ornacom peut organiser l&#8217;approvisionnement directement du point de d\u00e9part \u00e0 la destination finale.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7039 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">De quels pays avez-vous import\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T14:00:44+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7039\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7039\" href=\"#collapse-1-7039\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">De quels pays avez-vous import\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7039\" aria-labelledby=\"faq_1-7039\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom importe des produits provenant de pays comme la Chine, le Vietnam, la Tha\u00eflande, les \u00c9tats-Unis, le Br\u00e9sil, le Costa Rica, l&#8217;Australie, l&#8217;Indon\u00e9sie, le Japon, Ta\u00efwan, le Chili, l&#8217;Argentine et le Paraguay, entre autres.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7037 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">Importez-vous des plantes provenant de pays hors de l&#8217;Union europ\u00e9enne ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:59:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7037\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7037\" href=\"#collapse-1-7037\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Importez-vous des plantes provenant de pays hors de l&#8217;Union europ\u00e9enne ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7037\" aria-labelledby=\"faq_1-7037\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom poss\u00e8de une vaste exp\u00e9rience en mati\u00e8re d&#8217;importation.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7035 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">Faites-vous du commerce triangulaire ou du dropshipping international ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:58:09+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7035\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7035\" href=\"#collapse-1-7035\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Faites-vous du commerce triangulaire ou du dropshipping international ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7035\" aria-labelledby=\"faq_1-7035\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom a l&#8217;exp\u00e9rience de la livraison directe d&#8217;un pays d&#8217;origine \u00e0 un pays tiers sans que les marchandises aient besoin de transiter par l&#8217;Espagne.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7033 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">40. Pouvez-vous g\u00e9rer une exportation compl\u00e8te ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T18:04:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7033\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7033\" href=\"#collapse-1-7033\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">40. Pouvez-vous g\u00e9rer une exportation compl\u00e8te ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7033\" aria-labelledby=\"faq_1-7033\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom peut coordonner l&#8217;op\u00e9ration, de la pr\u00e9paration et la documentation \u00e0 l&#8217;organisation du transport et de l&#8217;exp\u00e9dition, conform\u00e9ment \u00e0 l&#8217;Incoterm et au p\u00e9rim\u00e8tre convenus avec le client.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7031 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous pr\u00e9parer les plantes pour de longs transits maritimes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:54:46+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7031\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7031\" href=\"#collapse-1-7031\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous pr\u00e9parer les plantes pour de longs transits maritimes ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7031\" aria-labelledby=\"faq_1-7031\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom poss\u00e8de une exp\u00e9rience des op\u00e9rations avec des d\u00e9lais de transit d&#8217;environ 20 \u00e0 60 jours et adapte la pr\u00e9paration au produit et aux exigences de la destination.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7029 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">G\u00e9rez-vous la documentation d&#8217;exportation ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:53:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7029\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7029\" href=\"#collapse-1-7029\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">G\u00e9rez-vous la documentation d&#8217;exportation ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7029\" aria-labelledby=\"faq_1-7029\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom coordonne les documents douaniers, phytosanitaires et logistiques n\u00e9cessaires \u00e0 l&#8217;op\u00e9ration, en fonction des exigences du produit, du pays d&#8217;origine et du pays de destination.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7027 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">37. Vers quels march\u00e9s avez-vous export\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T18:02:13+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7027\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7027\" href=\"#collapse-1-7027\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">37. Vers quels march\u00e9s avez-vous export\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7027\" aria-labelledby=\"faq_1-7027\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Depuis sa cr\u00e9ation, Ornacom a export\u00e9 vers des destinations telles que la Chine, le Japon, les \u00c9mirats arabes unis, le Qatar, l&#8217;Arabie saoudite, le Vietnam, la Tha\u00eflande, Ta\u00efwan, le Paraguay, le Br\u00e9sil, les \u00c9tats-Unis, Singapour et d&#8217;autres march\u00e9s internationaux.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7025 exportation-et-importation \"><span class=\"entry-title rich-snippet-hidden\">Exportez-vous en dehors de l&#8217;Union europ\u00e9enne ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:52:35+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7025\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7025\" href=\"#collapse-1-7025\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Exportez-vous en dehors de l&#8217;Union europ\u00e9enne ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7025\" aria-labelledby=\"faq_1-7025\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom poss\u00e8de une vaste exp\u00e9rience en mati\u00e8re d&#8217;exportation de plantes vers des pays tiers.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7002 transport \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous envisager un envoi urgent ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:51:38+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7002\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7002\" href=\"#collapse-1-7002\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous envisager un envoi urgent ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7002\" aria-labelledby=\"faq_1-7002\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, au cas par cas. Ce n&#8217;est pas le service habituel d&#8217;Ornacom, mais Ornacom peut organiser un transport express ou prioriser la pr\u00e9paration si c&#8217;est techniquement possible et si le client accepte le co\u00fbt suppl\u00e9mentaire. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7001 transport \"><span class=\"entry-title rich-snippet-hidden\">34. Y a-t-il des moments o\u00f9 le transport est plus difficile ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:51:00+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7001\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7001\" href=\"#collapse-1-7001\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">34. Y a-t-il des moments o\u00f9 le transport est plus difficile ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7001\" aria-labelledby=\"faq_1-7001\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, la disponibilit\u00e9 des transports sur Ornacom peut \u00eatre r\u00e9duite en ao\u00fbt, ainsi que pendant la p\u00e9riode allant de la mi-d\u00e9cembre au d\u00e9but janvier environ. Ornacom recommande de planifier vos d\u00e9placements \u00e0 l&#8217;avance durant ces p\u00e9riodes. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7000 transport \"><span class=\"entry-title rich-snippet-hidden\">Quel est l&#8217;horaire recommand\u00e9 pour l&#8217;envoi des commandes&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:50:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7000\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7000\" href=\"#collapse-1-7000\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est l&#8217;horaire recommand\u00e9 pour l&#8217;envoi des commandes&nbsp;?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7000\" aria-labelledby=\"faq_1-7000\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Pour les commandes hors Espagne et Portugal, Ornacom recommande de les passer avant 10 h le mardi de la semaine N. En r\u00e8gle g\u00e9n\u00e9rale, Ornacom pr\u00e9pare et charge les commandes le lundi ou le mardi de la semaine N+1 et les livre ensuite selon l&#8217;itin\u00e9raire \u00e9tabli. Pour l&#8217;Espagne et le Portugal, les commandes re\u00e7ues avant 10 h le mardi peuvent \u00eatre livr\u00e9es, selon la r\u00e9gion, entre la fin de la m\u00eame semaine et le d\u00e9but de la semaine suivante. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6999 transport \"><span class=\"entry-title rich-snippet-hidden\">Quels sont les d\u00e9lais que vous pr\u00e9voyez pour la France ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:49:04+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6999\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6999\" href=\"#collapse-1-6999\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les d\u00e9lais que vous pr\u00e9voyez pour la France ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6999\" aria-labelledby=\"faq_1-6999\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Pour la France, le d\u00e9lai entre la r\u00e9ception de la commande et la livraison est g\u00e9n\u00e9ralement d&#8217;environ 6 \u00e0 9 jours, selon la destination, la disponibilit\u00e9 et la logistique.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6998 transport \"><span class=\"entry-title rich-snippet-hidden\">Quels sont les d\u00e9lais que vous pr\u00e9voyez pour l&#8217;Espagne et le Portugal ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:48:11+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6998\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6998\" href=\"#collapse-1-6998\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels sont les d\u00e9lais que vous pr\u00e9voyez pour l&#8217;Espagne et le Portugal ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6998\" aria-labelledby=\"faq_1-6998\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Pour l&#8217;Espagne et le Portugal, le d\u00e9lai entre la r\u00e9ception de la commande et la livraison est g\u00e9n\u00e9ralement d&#8217;environ 4 \u00e0 6 jours, selon la destination, la disponibilit\u00e9 et la logistique.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6997 transport \"><span class=\"entry-title rich-snippet-hidden\">Quand utilisez-vous le transport frigorifique ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:47:10+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6997\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6997\" href=\"#collapse-1-6997\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quand utilisez-vous le transport frigorifique ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6997\" aria-labelledby=\"faq_1-6997\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom utilise des camions frigorifiques \u00e0 temp\u00e9rature contr\u00f4l\u00e9e pour les envois group\u00e9s et lorsque les conditions m\u00e9t\u00e9orologiques ou la sensibilit\u00e9 de l&#8217;installation le n\u00e9cessitent.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6996 transport \"><span class=\"entry-title rich-snippet-hidden\">Quels syst\u00e8mes de transport utilisez-vous ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:45:50+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6996\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6996\" href=\"#collapse-1-6996\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quels syst\u00e8mes de transport utilisez-vous ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6996\" aria-labelledby=\"faq_1-6996\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Selon l&#8217;usine, le volume, les conditions m\u00e9t\u00e9orologiques et la destination, Ornacom utilise des semi-remorques CC\/Danish, des palettes, du fret en vrac, des semi-remorques b\u00e2ch\u00e9es et des camions frigorifiques. Pour les exportations maritimes, Ornacom travaille avec des conteneurs de 20 et 40 pieds, y compris des conteneurs frigorifiques et des contenants \u00e0 toit ouvert lorsque le produit l&#8217;exige. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6987 transport \"><span class=\"entry-title rich-snippet-hidden\">Faites-vous des envois group\u00e9s&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:44:59+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6987\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6987\" href=\"#collapse-1-6987\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Faites-vous des envois group\u00e9s&nbsp;?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6987\" aria-labelledby=\"faq_1-6987\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom g\u00e8re les envois group\u00e9s pour diff\u00e9rents clients et peut \u00e9galement organiser des enl\u00e8vements ou des chargements \u00e0 diff\u00e9rents points pour un m\u00eame client. La faisabilit\u00e9 d\u00e9pend de l&#8217;itin\u00e9raire, du volume et des solutions logistiques disponibles. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6986 transport \"><span class=\"entry-title rich-snippet-hidden\">Travaillez-vous avec des entreprises sp\u00e9cialis\u00e9es dans le transport de plantes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:43:58+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6986\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6986\" href=\"#collapse-1-6986\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Travaillez-vous avec des entreprises sp\u00e9cialis\u00e9es dans le transport de plantes ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6986\" aria-labelledby=\"faq_1-6986\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, lorsqu&#8217;Ornacom g\u00e8re le transport, elle collabore avec des agences et des transporteurs sp\u00e9cialis\u00e9s dans les plantes ornementales. Pour les exportations maritimes, Ornacom travaille \u00e9galement avec des transitaires. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6985 transport \"><span class=\"entry-title rich-snippet-hidden\">Ornacom peut-il organiser le transport ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:43:02+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6985\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6985\" href=\"#collapse-1-6985\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ornacom peut-il organiser le transport ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6985\" aria-labelledby=\"faq_1-6985\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom organise r\u00e9guli\u00e8rement des transports pour l&#8217;Espagne, le Portugal et la France, et peut \u00e9galement trouver des solutions pour d&#8217;autres pays europ\u00e9ens et pour l&#8217;exportation. Si le client pr\u00e9f\u00e8re envoyer son propre transporteur, c&#8217;est \u00e9galement possible. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6961 preparation \"><span class=\"entry-title rich-snippet-hidden\">25. Proposez-vous un service d&#8217;\u00e9tiquetage par code-barres ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:37:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6961\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6961\" href=\"#collapse-1-6961\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">25. Proposez-vous un service d&#8217;\u00e9tiquetage par code-barres ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6961\" aria-labelledby=\"faq_1-6961\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom peut \u00e9tiqueter chaque plante individuellement avec des codes-barres et des informations de tra\u00e7abilit\u00e9. Si le client le souhaite, Ornacom peut \u00e9galement inclure le prix de vente au d\u00e9tail sur l&#8217;\u00e9tiquette. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6960 preparation \"><span class=\"entry-title rich-snippet-hidden\">24. Pr\u00e9parez-vous des chariots ou des palettes pour les campagnes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:37:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6960\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6960\" href=\"#collapse-1-6960\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">24. Pr\u00e9parez-vous des chariots ou des palettes pour les campagnes ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6960\" aria-labelledby=\"faq_1-6960\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, pour certains grossistes, groupements de jardiniers et centrales d&#8217;achat, Ornacom pr\u00e9pare des chariots ou des palettes standard, notamment pour le printemps. Ornacom pr\u00e9voit d&#8217;\u00e9tendre progressivement ces services \u00e0 un plus grand nombre de clients. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6959 preparation \"><span class=\"entry-title rich-snippet-hidden\">23. Pouvez-vous pr\u00e9parer des commandes avec de nombreuses r\u00e9f\u00e9rences et peu d&#8217;unit\u00e9s par r\u00e9f\u00e9rence ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:37:14+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6959\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6959\" href=\"#collapse-1-6959\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">23. Pouvez-vous pr\u00e9parer des commandes avec de nombreuses r\u00e9f\u00e9rences et peu d&#8217;unit\u00e9s par r\u00e9f\u00e9rence ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6959\" aria-labelledby=\"faq_1-6959\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, c&#8217;est une pratique courante chez Ornacom et particuli\u00e8rement utile pour les jardineries qui ont besoin d&#8217;un large assortiment sans avoir \u00e0 acheter de grandes quantit\u00e9s de chaque article.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6958 preparation \"><span class=\"entry-title rich-snippet-hidden\">22. Est-il possible de combiner des plantes provenant de diff\u00e9rents producteurs dans une seule commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:37:00+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6958\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6958\" href=\"#collapse-1-6958\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">22. Est-il possible de combiner des plantes provenant de diff\u00e9rents producteurs dans une seule commande ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6958\" aria-labelledby=\"faq_1-6958\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, c&#8217;est l&#8217;une des principales fonctions d&#8217;Ornacom. Lorsque des plantes sont achet\u00e9es aupr\u00e8s de producteurs par l&#8217;interm\u00e9diaire d&#8217;Ornacom, Ornacom coordonne leur collecte, leur regroupement, leur pr\u00e9paration et leur exp\u00e9dition. Si le client ach\u00e8te directement aupr\u00e8s de tiers et souhaite utiliser les installations d&#8217;Ornacom pour le regroupement, Ornacom peut \u00e9valuer le service et fournir un devis pour les co\u00fbts de gestion et de regroupement.  <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6944 qualite \"><span class=\"entry-title rich-snippet-hidden\">21. Combien de temps faut-il pour \u00e9laborer un budget ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:30:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6944\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6944\" href=\"#collapse-1-6944\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">21. Combien de temps faut-il pour \u00e9laborer un budget ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6944\" aria-labelledby=\"faq_1-6944\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Si la plante figure dans l&#8217;inventaire d&#8217;Ornacom, un devis est g\u00e9n\u00e9ralement \u00e9tabli sous 24 heures. Si Ornacom doit effectuer une recherche sp\u00e9cifique, le d\u00e9lai de traitement peut varier de 48 heures \u00e0 5-6 jours, selon la complexit\u00e9 de la recherche. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6943 qualite \"><span class=\"entry-title rich-snippet-hidden\">20. Puis-je demander de vraies photos ou vid\u00e9os avant de confirmer?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:30:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6943\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6943\" href=\"#collapse-1-6943\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">20. Puis-je demander de vraies photos ou vid\u00e9os avant de confirmer?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6943\" aria-labelledby=\"faq_1-6943\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, \u00e0 la demande du client, Ornacom peut envoyer des photos ou des vid\u00e9os r\u00e9centes des articles disponibles et m\u00eame organiser un appel vid\u00e9o ponctuel pour examiner la marchandise.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6942 qualite \"><span class=\"entry-title rich-snippet-hidden\">19. Les photographies disponibles refl\u00e8tent-elles fid\u00e8lement l&#8217;\u00e9tat actuel de l&#8217;usine ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:30:00+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6942\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6942\" href=\"#collapse-1-6942\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">19. Les photographies disponibles refl\u00e8tent-elles fid\u00e8lement l&#8217;\u00e9tat actuel de l&#8217;usine ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6942\" aria-labelledby=\"faq_1-6942\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Pas n\u00e9cessairement. Les images pr\u00e9sent\u00e9es sur le site web d&#8217;Ornacom sont des photos de catalogue illustrant le format de vente et peuvent ne pas refl\u00e9ter le stade ph\u00e9nologique exact des plantes \u00e0 cette p\u00e9riode, comme la floraison. Si le client souhaite v\u00e9rifier le stade actuel, il peut demander des photos ou des vid\u00e9os r\u00e9centes \u00e0 son repr\u00e9sentant commercial.  <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6941 qualite \"><span class=\"entry-title rich-snippet-hidden\">18. Comment s\u00e9lectionner la qualit\u00e9 des plantes?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T17:29:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6941\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6941\" href=\"#collapse-1-6941\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">18. Comment s\u00e9lectionner la qualit\u00e9 des plantes?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6941\" aria-labelledby=\"faq_1-6941\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom travaille avec un r\u00e9seau de producteurs pr\u00e9s\u00e9lectionn\u00e9s. \u00c0 leur arriv\u00e9e au centre logistique d&#8217;Ornacom, les plantes font l&#8217;objet d&#8217;un second contr\u00f4le visuel par son \u00e9quipe, qui \u00e9limine celles ne r\u00e9pondant pas aux crit\u00e8res de qualit\u00e9 requis pour la commande. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6928 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous me conseiller sur la plante ou le format qui convient le mieux \u00e0 mon march\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:35:29+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6928\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6928\" href=\"#collapse-1-6928\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous me conseiller sur la plante ou le format qui convient le mieux \u00e0 mon march\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6928\" aria-labelledby=\"faq_1-6928\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, l&#8217;\u00e9quipe commerciale d&#8217;Ornacom poss\u00e8de une expertise technique et peut vous conseiller sur la gamme de produits, les formats, le climat, l&#8217;entretien, les besoins en eau et les caract\u00e9ristiques commerciales. De plus, les fiches techniques disponibles sur le site web d&#8217;Ornacom contiennent des informations techniques pour chaque esp\u00e8ce. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6927 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous proposer des alternatives si une r\u00e9f\u00e9rence n\u2019est pas disponible ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:34:33+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6927\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6927\" href=\"#collapse-1-6927\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous proposer des alternatives si une r\u00e9f\u00e9rence n\u2019est pas disponible ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6927\" aria-labelledby=\"faq_1-6927\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom peut travailler avec des listes ouvertes et proposer des esp\u00e8ces, des formats ou des tailles alternatifs lorsqu&#8217;une r\u00e9f\u00e9rence sp\u00e9cifique n&#8217;est pas disponible.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6926 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Pouvez-vous trouver des plantes qui ne figurent pas dans la liste disponible ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:33:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6926\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6926\" href=\"#collapse-1-6926\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pouvez-vous trouver des plantes qui ne figurent pas dans la liste disponible ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6926\" aria-labelledby=\"faq_1-6926\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, la recherche de fournisseurs est l&#8217;une des sp\u00e9cialit\u00e9s d&#8217;Ornacom. \u00c0 la demande du client, Ornacom recherche des esp\u00e8ces, des formats, des plantes de collection et des articles rares pour des achats r\u00e9guliers ou des projets sp\u00e9cifiques. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6925 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">14. Avez-vous des plantes sp\u00e9cimens et semi-sp\u00e9cimens ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:35:09+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6925\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6925\" href=\"#collapse-1-6925\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">14. Avez-vous des plantes sp\u00e9cimens et semi-sp\u00e9cimens ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6925\" aria-labelledby=\"faq_1-6925\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">S\u00ed, Ornacom trabaja planta de gran formato, incluyendo olivos, palmeras, arbolado y otros ejemplares, y organiza la log\u00edstica espec\u00edfica que requiere este tipo de producto.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6924 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Que produit directement Ornacom&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:32:20+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6924\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6924\" href=\"#collapse-1-6924\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que produit directement Ornacom&nbsp;?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6924\" aria-labelledby=\"faq_1-6924\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom produit directement, entre autres esp\u00e8ces, Yucca rostrata et d&#8217;autres yuccas, Cycas revoluta, des palmiers tels que Trachycarpus fortunei, Chamaerops humilis, Phoenix canariensis, Washingtonia, Arecastrum\/Syagrus romanzoffianum et Butia, ainsi que des agrumes et une partie de sa production d&#8217;oliviers en r\u00e9g\u00e9n\u00e9ration. L&#8217;essentiel de cette production est conditionn\u00e9 en emballages de 5 \u00e0 50 litres. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6923 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Ornacom poss\u00e8de-t-elle ses propres productions&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:30:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6923\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6923\" href=\"#collapse-1-6923\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ornacom poss\u00e8de-t-elle ses propres productions&nbsp;?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6923\" aria-labelledby=\"faq_1-6923\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom poss\u00e8de ses propres installations de production et travaille en plus avec un vaste r\u00e9seau de producteurs, ce qui lui permet de combiner la culture directe et l&#8217;approvisionnement externe dans le m\u00eame ordre.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6921 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Proposez-vous des plantes \u00e9conomes en eau ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:29:55+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6921\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6921\" href=\"#collapse-1-6921\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Proposez-vous des plantes \u00e9conomes en eau ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6921\" aria-labelledby=\"faq_1-6921\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom abrite une importante population de cactus, de plantes d\u00e9sertiques et d&#8217;autres esp\u00e8ces m\u00e9diterran\u00e9ennes adapt\u00e9es aux conditions de faible consommation d&#8217;eau.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6922 gamme-et-approvisionnement \"><span class=\"entry-title rich-snippet-hidden\">Quel type de plantes commercialise Ornacom ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:28:03+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6922\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6922\" href=\"#collapse-1-6922\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel type de plantes commercialise Ornacom ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6922\" aria-labelledby=\"faq_1-6922\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom commercialise principalement des plantes ornementales m\u00e9diterran\u00e9ennes d&#8217;ext\u00e9rieur, avec une large gamme destin\u00e9e au march\u00e9 professionnel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6891 acheter \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il apr\u00e8s l\u2019envoi de la commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:25:59+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6891\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6891\" href=\"#collapse-1-6891\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il apr\u00e8s l\u2019envoi de la commande ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6891\" aria-labelledby=\"faq_1-6891\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">D\u00e8s r\u00e9ception d&#8217;une commande, Ornacom en entame imm\u00e9diatement le traitement. \u00c0 la demande du client, Ornacom lui envoie une facture pro forma aux formats PDF et Excel afin de v\u00e9rifier les r\u00e9f\u00e9rences produits, les quantit\u00e9s et les codes-barres. Si le client constate une erreur, il doit en informer Ornacom dans les plus brefs d\u00e9lais, id\u00e9alement sous 24 heures. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6889 acheter \"><span class=\"entry-title rich-snippet-hidden\">Comment dois-je envoyer une commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:25:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6889\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6889\" href=\"#collapse-1-6889\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment dois-je envoyer une commande ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6889\" aria-labelledby=\"faq_1-6889\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom privil\u00e9gie la r\u00e9ception des commandes par e-mail, en utilisant autant que possible son fichier Excel, car c&#8217;est le moyen recommand\u00e9 pour \u00e9viter les erreurs. Ornacom traite \u00e9galement les commandes re\u00e7ues par WhatsApp et, occasionnellement, par t\u00e9l\u00e9phone. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6888 acheter \"><span class=\"entry-title rich-snippet-hidden\">Quel est le montant minimum de commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:24:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6888\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6888\" href=\"#collapse-1-6888\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est le montant minimum de commande ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6888\" aria-labelledby=\"faq_1-6888\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Chez Ornacom, la quantit\u00e9 minimale de commande d\u00e9pend de la destination et du transporteur. Lorsque Ornacom organise le transport, la quantit\u00e9 minimale standard est de 2 palettes pour l&#8217;Espagne et le Portugal, et de 3 palettes ou 2 palettes am\u00e9ricaines pour la France ; pour les autres destinations europ\u00e9ennes, la quantit\u00e9 minimale est d&#8217;environ 5 \u00e0 6 palettes. Si le client organise lui-m\u00eame le transport, Ornacom n&#8217;impose pas de quantit\u00e9 minimale de commande.  <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6887 acheter \"><span class=\"entry-title rich-snippet-hidden\">Puis-je r\u00e9server des v\u00e9g\u00e9taux pour une campagne future ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:23:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6887\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6887\" href=\"#collapse-1-6887\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je r\u00e9server des v\u00e9g\u00e9taux pour une campagne future ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6887\" aria-labelledby=\"faq_1-6887\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom vous permet de r\u00e9server des plantes pour les saisons suivantes. Pour garantir leur disponibilit\u00e9 au printemps, Ornacom recommande de r\u00e9server entre septembre et novembre. Les r\u00e9servations sont toutefois possibles en d\u00e9cembre et janvier, sous r\u00e9serve de disponibilit\u00e9 ; la mi-janvier est g\u00e9n\u00e9ralement la date limite id\u00e9ale pour les r\u00e9servations de printemps. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6880 acheter \"><span class=\"entry-title rich-snippet-hidden\">Puis-je passer des commandes toute l&#8217;ann\u00e9e ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:22:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6880\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6880\" href=\"#collapse-1-6880\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je passer des commandes toute l&#8217;ann\u00e9e ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6880\" aria-labelledby=\"faq_1-6880\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Oui, Ornacom accepte les commandes toutes les semaines de l&#8217;ann\u00e9e, sous r\u00e9serve de la disponibilit\u00e9 des plantes et des d\u00e9lais de pr\u00e9paration et de transport.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6876 acheter \"><span class=\"entry-title rich-snippet-hidden\">Comment recevez-vous les disponibilit\u00e9s hebdomadaires ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:22:09+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6876\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6876\" href=\"#collapse-1-6876\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment recevez-vous les disponibilit\u00e9s hebdomadaires ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6876\" aria-labelledby=\"faq_1-6876\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom envoie chaque vendredi par e-mail \u00e0 ses clients professionnels les informations de disponibilit\u00e9 mises \u00e0 jour. Les clients qui le souhaitent peuvent \u00e9galement demander des mises \u00e0 jour r\u00e9guli\u00e8res via WhatsApp \u00e0 leur repr\u00e9sentant commercial attitr\u00e9. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6874 acheter \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je ouvrir un compte professionnel ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:21:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6874\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6874\" href=\"#collapse-1-6874\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je ouvrir un compte professionnel ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6874\" aria-labelledby=\"faq_1-6874\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Pour ouvrir un compte professionnel chez Ornacom, il faut \u00e9crire \u00e0 comercial@ornacom.com en demandant l&#8217;ouverture. Ornacom envoie une fiche client pour compl\u00e9ter les donn\u00e9es et, une fois re\u00e7ue, g\u00e8re l&#8217;ouverture normalement sous 24-48 heures, apr\u00e8s quoi le client commence \u00e0 recevoir le disponible hebdomadaire. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6819 acheter \"><span class=\"entry-title rich-snippet-hidden\">Quel type de clients peuvent acheter chez Ornacom ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:21:03+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6819\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6819\" href=\"#collapse-1-6819\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel type de clients peuvent acheter chez Ornacom ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6819\" aria-labelledby=\"faq_1-6819\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom travaille avec des jardineries et des cha\u00eenes de jardineries, des p\u00e9pini\u00e8res, des paysagistes, des grossistes et d\u2019autres professionnels du secteur de la plante ornementale. Ornacom assure \u00e9galement la fourniture de v\u00e9g\u00e9taux pour de grands projets de paysagisme et de jardinage. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-6809 acheter \"><span class=\"entry-title rich-snippet-hidden\">Ornacom vend-elle aux particuliers ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T13:20:44+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-6809\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-6809\" href=\"#collapse-1-6809\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ornacom vend-elle aux particuliers ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-6809\" aria-labelledby=\"faq_1-6809\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ornacom ne vend pas aux particuliers. Elle vend exclusivement aux professionnels du secteur de la plante ornementale, tels que les garden centers, les p\u00e9pini\u00e8res, les paysagistes et les grossistes. <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5399 durabilite \"><span class=\"entry-title rich-snippet-hidden\">Que signifie qu&#8217;une plante a un besoin en eau r\u00e9duit ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:08:25+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5399\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5399\" href=\"#collapse-1-5399\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que signifie qu&#8217;une plante a un besoin en eau r\u00e9duit ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5399\" aria-labelledby=\"faq_1-5399\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Cela signifie qu&#8217;une fois \u00e9tablie et avec une gestion appropri\u00e9e, elle n\u00e9cessite moins d&#8217;eau que d&#8217;autres esp\u00e8ces pour se maintenir en bon \u00e9tat. Le besoin final en irrigation d\u00e9pend toujours de la vari\u00e9t\u00e9, du climat, du sol, de la saison et de l&#8217;usage pr\u00e9vu. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5418 durabilite \"><span class=\"entry-title rich-snippet-hidden\">Comment s\u00e9lectionnez-vous les plantes de votre gamme ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:09:11+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5418\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5418\" href=\"#collapse-1-5418\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment s\u00e9lectionnez-vous les plantes de votre gamme ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5418\" aria-labelledby=\"faq_1-5418\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">Nous s\u00e9lectionnons les r\u00e9f\u00e9rences pour leur qualit\u00e9, leur adaptation aux conditions de destination, leur disponibilit\u00e9 et leur ad\u00e9quation aux besoins des clients professionnels. Nous privil\u00e9gions une gamme m\u00e9diterran\u00e9enne r\u00e9sistante et \u00e0 forte valeur ornementale. <\/div>\n<div class=\"ewa-rteLine\"><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5398 services \"><span class=\"entry-title rich-snippet-hidden\">G\u00e9rez-vous le transport et la documentation ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:08:20+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5398\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5398\" href=\"#collapse-1-5398\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">G\u00e9rez-vous le transport et la documentation ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5398\" aria-labelledby=\"faq_1-5398\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Oui. Nous coordonnons l\u2019enl\u00e8vement, la consolidation et le transport de chaque exp\u00e9dition. Le cas \u00e9ch\u00e9ant, nous g\u00e9rons \u00e9galement les exigences administratives et phytosanitaires n\u00e9cessaires \u00e0 l\u2019envoi.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5417 services \"><span class=\"entry-title rich-snippet-hidden\">Travaillez-vous avec des commandes de diff\u00e9rentes p\u00e9pini\u00e8res ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:09:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5417\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5417\" href=\"#collapse-1-5417\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Travaillez-vous avec des commandes de diff\u00e9rentes p\u00e9pini\u00e8res ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5417\" aria-labelledby=\"faq_1-5417\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">Oui. Nous regroupons les r\u00e9f\u00e9rences de plusieurs producteurs en une seule gestion et coordonnons la pr\u00e9paration, la documentation et la logistique n\u00e9cessaires pour faciliter la r\u00e9ception de la commande. <\/div>\n<div class=\"ewa-rteLine\"><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5410 services \"><span class=\"entry-title rich-snippet-hidden\">Vendez-vous \u00e9galement des substrats, des fertilisants et d\u2019autres produits de jardinage ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:08:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5410\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5410\" href=\"#collapse-1-5410\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Vendez-vous \u00e9galement des substrats, des fertilisants et d\u2019autres produits de jardinage ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5410\" aria-labelledby=\"faq_1-5410\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Notre activit\u00e9 principale est la s\u00e9lection, la fourniture et le groupage de plantes ornementales m\u00e9diterran\u00e9ennes. Si vous avez besoin de produits compl\u00e9mentaires pour une op\u00e9ration sp\u00e9cifique, veuillez consulter notre \u00e9quipe commerciale et nous \u00e9valuerons la disponibilit\u00e9. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5448 durabilite \"><span class=\"entry-title rich-snippet-hidden\">Comment appliquez-vous des crit\u00e8res de durabilit\u00e9 dans votre culture&nbsp;?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:10:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5448\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5448\" href=\"#collapse-1-5448\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment appliquez-vous des crit\u00e8res de durabilit\u00e9 dans votre culture&nbsp;?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5448\" aria-labelledby=\"faq_1-5448\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">Dans nos installations, nous mettons en place des syst\u00e8mes d\u2019irrigation visant une utilisation responsable de l\u2019eau et veillons \u00e0 la pr\u00e9paration et \u00e0 la conservation des v\u00e9g\u00e9taux. De plus, nous travaillons avec des esp\u00e8ces m\u00e9diterran\u00e9ennes r\u00e9sistantes et adapt\u00e9es \u00e0 des conditions n\u00e9cessitant moins d\u2019eau. <\/div>\n<div class=\"ewa-rteLine\"><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5416 services \"><span class=\"entry-title rich-snippet-hidden\">Puis-je acheter des plantes en ligne ou uniquement en pr\u00e9sentiel ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:09:04+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5416\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5416\" href=\"#collapse-1-5416\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je acheter des plantes en ligne ou uniquement en pr\u00e9sentiel ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5416\" aria-labelledby=\"faq_1-5416\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">Vous pouvez consulter le catalogue en ligne et demander des informations sur les r\u00e9f\u00e9rences et la disponibilit\u00e9. Chaque commande est g\u00e9r\u00e9e de mani\u00e8re personnalis\u00e9e pour confirmer les besoins, la plante disponible et les conditions logistiques. <\/div>\n<div class=\"ewa-rteLine\"><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5449 services \"><span class=\"entry-title rich-snippet-hidden\">Travaillez-vous avec les entreprises et les projets de grande envergure ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:10:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5449\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5449\" href=\"#collapse-1-5449\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Travaillez-vous avec les entreprises et les projets de grande envergure ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5449\" aria-labelledby=\"faq_1-5449\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Nous travaillons principalement avec les jardineries, les distributeurs et d&#8217;autres clients professionnels qui ont besoin d&#8217;une large gamme de plantes ornementales m\u00e9diterran\u00e9ennes, d&#8217;une disponibilit\u00e9 r\u00e9currente et d&#8217;une gestion d&#8217;achat simplifi\u00e9e. Pour les besoins en grand volume, nous \u00e9tudions chaque demande et proposons la solution la plus adapt\u00e9e. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5424 ornacom \"><span class=\"entry-title rich-snippet-hidden\">Travaillez-vous avec des plantes adapt\u00e9es au climat de la r\u00e9gion ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:09:21+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5424\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5424\" href=\"#collapse-1-5424\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Travaillez-vous avec des plantes adapt\u00e9es au climat de la r\u00e9gion ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5424\" aria-labelledby=\"faq_1-5424\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Oui. Nous privil\u00e9gions des esp\u00e8ces m\u00e9diterran\u00e9ennes r\u00e9sistantes et adapt\u00e9es \u00e0 des conditions de moindre disponibilit\u00e9 en eau. La s\u00e9lection finale d\u00e9pend de la destination, du climat et des besoins de chaque client.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5431 ornacom \"><span class=\"entry-title rich-snippet-hidden\">Le catalogue de plantes est-il disponible en ligne ou uniquement \u00e0 la p\u00e9pini\u00e8re physique ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:09:43+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5431\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5431\" href=\"#collapse-1-5431\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le catalogue de plantes est-il disponible en ligne ou uniquement \u00e0 la p\u00e9pini\u00e8re physique ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5431\" aria-labelledby=\"faq_1-5431\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">\n<p>Le <a style=\"color: #000000;\" href=\"https:\/\/ornacom.com\/fr\/catalogue\/\">catalogue en ligne <\/a>est disponible pour consulter les familles de plantes et les r\u00e9f\u00e9rences. Comme nous travaillons avec des plantes vivantes, la disponibilit\u00e9 varie selon la saison et l&#8217;origine ; notre \u00e9quipe confirme chaque demande de mani\u00e8re personnalis\u00e9e. <\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5425 ornacom \"><span class=\"entry-title rich-snippet-hidden\">\u00cates-vous des producteurs directs ou des revendeurs ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:09:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5425\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5425\" href=\"#collapse-1-5425\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00cates-vous des producteurs directs ou des revendeurs ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5425\" aria-labelledby=\"faq_1-5425\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">Ornacom combine ses propres installations avec un r\u00e9seau consolid\u00e9 de p\u00e9pini\u00e8res et de producteurs sp\u00e9cialis\u00e9s. Nous localisons, s\u00e9lectionnons et coordonnons des v\u00e9g\u00e9taux de diff\u00e9rentes origines pour offrir une r\u00e9ponse large, fiable et adapt\u00e9e \u00e0 chaque commande. <\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-5450 ornacom \"><span class=\"entry-title rich-snippet-hidden\">Quel type de plantes Ornacom propose-t-elle ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/fr\/author\/sofiacastillo\/\" rel=\"author\">Sof\u00eda Castillo<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-24T17:10:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5450\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5450\" href=\"#collapse-1-5450\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel type de plantes Ornacom propose-t-elle ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5450\" aria-labelledby=\"faq_1-5450\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"ewa-rteLine\">Nous proposons une large s\u00e9lection de plantes ornementales m\u00e9diterran\u00e9ennes pour les clients professionnels : palmiers, oliviers, cactus, plantes aromatiques, agrumes, arbres, plantes exotiques et d\u2019autres r\u00e9f\u00e9rences selon la saison et la disponibilit\u00e9.<\/div>\n<div><\/div>\n<p>Voir notre <a href=\"https:\/\/ornacom.com\/fr\/catalogue\/\" style=\"color: #000000;\" onmouseover=\"this.style.color='#2D6A4F'\" onmouseout=\"this.style.color='#000000'\">catalogue en ligne<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/ornacom.com\/wp-content\/uploads\/2026\/09\/2.-Formulario-scaled.webp\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:rgba(255,255,255,0.84);--awb-bg-color-hover:rgba(255,255,255,0.84);--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:35px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center;\"><b><strong class=\"editor-textBold\">Contactez notre \u00e9quipe commerciale<\/strong><\/b><\/p><\/h2><\/div><div class=\"fusion-title title fusion-title-3 fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:45;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center;\">Obtenez un devis<\/p><\/h2><\/div><style>\/* El link dentro del label en verde *\/\r\n.fusion-form-checkbox label a {\r\n    color: #2e7d32 !important; \/* ajusta el tono de verde que necesites *\/\r\n}\r\n\r\n.fusion-form-checkbox label a:hover {\r\n    color: #2e7d32 !important; \/* mantiene el mismo verde en hover, qu\u00edtalo si quieres otro efecto *\/\r\n}<\/style><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-5602 has-icon-alignment\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;--awb-form-bg-color:rgba(255,255,255,0.03);--awb-form-font-size:16px;--awb-form-placeholder-color:var(--awb-color5);--awb-form-text-color:var(--awb-color5);--awb-form-border-width-top:0px;--awb-form-border-width-bottom:2px;--awb-form-border-width-right:0px;--awb-form-border-width-left:0px;--awb-form-border-color:var(--awb-color5);--awb-form-focus-border-color:var(--awb-color5);--awb-form-focus-border-hover-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 50%));--awb-form-border-radius:10px;--awb-icon-alignment-top:0px;--awb-icon-alignment-bottom:2px;--awb-icon-alignment-font-size:16px;\" data-form-id=\"5602\" data-config=\"{&quot;form_id&quot;:5602,&quot;form_post_id&quot;:5602,&quot;post_id&quot;:5450,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:[&quot;message&quot;],&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;Nombre&quot;:&quot;&quot;,&quot;Tel\\u00e9fono&quot;:&quot;&quot;,&quot;Email&quot;:&quot;&quot;,&quot;mensaje&quot;:&quot;&quot;,&quot;Aceptaci\\u00f3n&quot;:&quot;&quot;},&quot;field_logics&quot;:{&quot;Nombre&quot;:&quot;&quot;,&quot;Tel\\u00e9fono&quot;:&quot;&quot;,&quot;Email&quot;:&quot;&quot;,&quot;mensaje&quot;:&quot;&quot;,&quot;Aceptaci\\u00f3n&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;Nombre&quot;:&quot;text&quot;,&quot;Tel\\u00e9fono&quot;:&quot;text&quot;,&quot;Email&quot;:&quot;text&quot;,&quot;mensaje&quot;:&quot;textarea&quot;,&quot;Aceptaci\\u00f3n&quot;:&quot;consent&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;,&quot;form_views&quot;:&quot;&quot;,&quot;form_views_counting&quot;:&quot;&quot;}\"><form action=\"https:\/\/ornacom.com\/fr\/faq-items\/quel-type-de-plantes-ornacom-propose-t-elle\/\" target=\"_self\" method=\"post\" class=\"fusion-form fusion-form-5602\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"5602\"><input type=\"text\" autocomplete=\"off\" name=\"Nombre\" id=\"Nombre\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Nom *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"5602\"><input type=\"text\" autocomplete=\"off\" name=\"Tel\u00e9fono\" id=\"Tel\u00e9fono\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"T\u00e9l\u00e9phone *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"5602\"><input type=\"text\" autocomplete=\"off\" name=\"Email\" id=\"Email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"E-mail *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"5602\"><textarea cols=\"40\" autocomplete=\"off\"  minlength=\"0\"  rows=\"2\" tabindex=\"\" id=\"mensaje\" name=\"mensaje\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"De quoi avez-vous besoin ? *\" data-holds-private-data=\"false\"><\/textarea><\/div><div class=\"fusion-form-field fusion-form-consent-field fusion-form-label-above\" style=\"\" data-form-id=\"5602\"><div class=\"fusion-form-checkbox option-inline\"><input tabindex=\"\" id=\"Aceptaci\u00f3n\" type=\"checkbox\" value=\"1\" name=\"Aceptaci\u00f3n\" class=\"fusion-form-input\"\/><label for=\"Aceptaci\u00f3n\">\n<span style=\"color: #000\">\n  J\u2019ai lu et j\u2019accepte la \n  <a href=\"https:\/\/ornacom.com\/fr\/politique-de-confidentialite\/\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #000;text-decoration: underline\">\n     politique de confidentialit\u00e9\n  <\/a>\n<\/span><\/label><\/div><\/div><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"5602\"><div ><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span  button-default form-form-submit\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button-border-radius-top-left:20px;--button-border-radius-top-right:0;--button-border-radius-bottom-right:20px;--button_gradient_top_color:var(--awb-color4);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-color5);--button_gradient_bottom_color_hover:var(--awb-color5);\" data-form-number=\"5602\" tabindex=\"\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Envoyer<\/span><\/button><\/div><\/div><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Merci pour votre message. Il a bien \u00e9t\u00e9 envoy\u00e9.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Une erreur s\u2019est produite lors de l\u2019envoi de votre message. Veuillez r\u00e9essayer ult\u00e9rieurement.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/form><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-5395","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/pages\/5395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/comments?post=5395"}],"version-history":[{"count":4,"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/pages\/5395\/revisions"}],"predecessor-version":[{"id":7511,"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/pages\/5395\/revisions\/7511"}],"wp:attachment":[{"href":"https:\/\/ornacom.com\/fr\/wp-json\/wp\/v2\/media?parent=5395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}