{"id":9853,"date":"2026-08-12T16:13:32","date_gmt":"2026-08-12T16:13:32","guid":{"rendered":"https:\/\/ornacom.com\/?page_id=9853"},"modified":"2026-10-07T19:19:35","modified_gmt":"2026-10-07T19:19:35","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ornacom.com\/pt\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-background-position:right center;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:40vh;--awb-background-image:linear-gradient(180deg, rgba(0,0,0,0.3) 0%,rgba(0,0,0,0.3) 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/ornacom.com\/wp-content\/uploads\/2026\/09\/banner-FAQS.webp\" data-bg-gradient=\"linear-gradient(180deg, rgba(0,0,0,0.3) 0%,rgba(0,0,0,0.3) 100%)\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-align-content-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:70;line-height:var(--awb-typography1-line-height);\">FAQs<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling awb-cv-visible\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color4); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-size:18px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color5);}.fusion-accordian  #accordian-1 .toggle-content{font-size:15px;color:var(--awb-color5);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color4) !important;border-color: var(--awb-color4) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-active\"><a role=\"menuitem\" data-filter=\".comprar-na-ornacom\" href=\"#\">Comprar na Ornacom<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".consolidacao-preparacao-e-etiquetagem\" href=\"#\">Consolida\u00e7\u00e3o, prepara\u00e7\u00e3o e etiquetagem<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".exportacao-e-importacao-internacional\" href=\"#\">Exporta\u00e7\u00e3o e importa\u00e7\u00e3o internacional<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".fitossanidade-e-rastreabilidade\" href=\"#\">Fitossanidade e rastreabilidade<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".gama-producao-e-sourcing\" href=\"#\">Gama, produ\u00e7\u00e3o e sourcing<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".pagamentos-incidencias-e-pos-venda\" href=\"#\">Pagamentos, incid\u00eancias e p\u00f3s-venda<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".porque-trabalhar-com-a-ornacom\" href=\"#\">Porqu\u00ea trabalhar com a Ornacom<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".projetos-profissionais\" href=\"#\">Projetos profissionais<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".qualidade-e-disponibilidade\" href=\"#\">Qualidade e disponibilidade<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".servico-comercial-e-visitas\" href=\"#\">Servi\u00e7o comercial e visitas<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".transporte-e-prazos\" href=\"#\">Transporte e prazos<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12991 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">A Ornacom vende a particulares?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:23:57+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12991\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12991\" href=\"#collapse-1-12991\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">A Ornacom vende a particulares?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12991\" aria-labelledby=\"faq_1-12991\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom n\u00e3o vende a particulares. Vende exclusivamente a profissionais do setor das plantas ornamentais, como centros de jardinagem, viveiros, paisagistas e grossistas.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12993 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Que tipo de clientes podem comprar na Ornacom?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:24:27+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12993\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12993\" href=\"#collapse-1-12993\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que tipo de clientes podem comprar na Ornacom?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12993\" aria-labelledby=\"faq_1-12993\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom trabalha com centros de jardinagem e respetivas cadeias, viveiros, paisagistas, grossistas e outros profissionais ligados \u00e0s plantas ornamentais. Tamb\u00e9m fornece plantas para grandes projetos de paisagismo e jardinagem.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12995 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Como posso abrir uma conta profissional?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:24:36+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12995\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12995\" href=\"#collapse-1-12995\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Como posso abrir uma conta profissional?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12995\" aria-labelledby=\"faq_1-12995\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Para abrir uma conta profissional na Ornacom, \u00e9 necess\u00e1rio escrever para comercial@ornacom.com a solicitar o registo. A Ornacom envia uma ficha de cliente para preenchimento e, depois de a receber, normalmente conclui o registo em 24-48 horas. A partir da\u00ed, o cliente come\u00e7a a receber a lista semanal de disponibilidade.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12997 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Como recebo a lista semanal de disponibilidade?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:24:46+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12997\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12997\" href=\"#collapse-1-12997\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Como recebo a lista semanal de disponibilidade?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12997\" aria-labelledby=\"faq_1-12997\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom envia todas as sextas-feiras, por email, a lista de disponibilidade atualizada aos seus clientes profissionais. Os clientes que necessitem tamb\u00e9m podem pedir ao comercial que lhes foi atribu\u00eddo informa\u00e7\u00f5es pontuais por WhatsApp.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12999 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Posso fazer encomendas ao longo de todo o ano?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:24:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12999\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12999\" href=\"#collapse-1-12999\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Posso fazer encomendas ao longo de todo o ano?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12999\" aria-labelledby=\"faq_1-12999\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom aceita encomendas todas as semanas do ano, sujeitas \u00e0 disponibilidade das plantas e aos calend\u00e1rios de prepara\u00e7\u00e3o e transporte.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13001 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Posso reservar plantas para uma campanha futura?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:25:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13001\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13001\" href=\"#collapse-1-13001\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Posso reservar plantas para uma campanha futura?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13001\" aria-labelledby=\"faq_1-13001\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom permite reservar plantas para campanhas futuras. Para garantir a gama dispon\u00edvel na primavera, recomenda planear as reservas entre setembro e novembro, embora continue a aceitar reservas em dezembro e janeiro, conforme a disponibilidade; meados de janeiro \u00e9 o prazo prudente para a maioria das reservas de primavera.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13003 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Qual \u00e9 a encomenda m\u00ednima?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:25:16+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13003\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13003\" href=\"#collapse-1-13003\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qual \u00e9 a encomenda m\u00ednima?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13003\" aria-labelledby=\"faq_1-13003\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A encomenda m\u00ednima na Ornacom depende do destino e de quem organiza o transporte. Quando a Ornacom organiza o transporte, a refer\u00eancia habitual \u00e9 de 2 carris para Espanha e Portugal, e de 3 carris ou 2 paletes americanas para Fran\u00e7a; para outros destinos europeus, o m\u00ednimo indicativo \u00e9 de 5-6 paletes. Se o cliente organizar o seu pr\u00f3prio transporte, a Ornacom n\u00e3o exige uma encomenda m\u00ednima para expedi\u00e7\u00e3o<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13005 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Como devo enviar uma encomenda?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:25:27+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13005\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13005\" href=\"#collapse-1-13005\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Como devo enviar uma encomenda?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13005\" aria-labelledby=\"faq_1-13005\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom prefere receber as encomendas por email, utilizando, sempre que poss\u00edvel, a sua lista de disponibilidade em formato Excel, o meio recomendado para evitar erros. Tamb\u00e9m trata de encomendas recebidas por WhatsApp e, pontualmente, por telefone.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13007 comprar-na-ornacom \"><span class=\"entry-title rich-snippet-hidden\">O que acontece depois de enviar a encomenda?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:25:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13007\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13007\" href=\"#collapse-1-13007\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O que acontece depois de enviar a encomenda?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13007\" aria-labelledby=\"faq_1-13007\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Assim que recebe uma encomenda, a Ornacom d\u00e1-lhe seguimento de imediato. Se o cliente o solicitar, envia uma fatura pr\u00f3-forma em PDF e Excel para conferir refer\u00eancias, quantidades e c\u00f3digos de barras; caso detete algum erro, o cliente deve avisar a Ornacom o mais depressa poss\u00edvel, preferencialmente nas 24 horas seguintes.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13009 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">Que tipo de plantas comercializa a Ornacom?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:25:46+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13009\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13009\" href=\"#collapse-1-13009\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que tipo de plantas comercializa a Ornacom?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13009\" aria-labelledby=\"faq_1-13009\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom comercializa sobretudo plantas ornamentais mediterr\u00e2nicas de exterior, com uma vasta gama destinada ao mercado profissional.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13011 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">Trabalham com plantas de baixo consumo de \u00e1gua?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:25:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13011\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13011\" href=\"#collapse-1-13011\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Trabalham com plantas de baixo consumo de \u00e1gua?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13011\" aria-labelledby=\"faq_1-13011\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom disp\u00f5e de uma gama significativa de cactos, plantas de deserto e outras esp\u00e9cies mediterr\u00e2nicas adaptadas a condi\u00e7\u00f5es de baixo consumo de \u00e1gua.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13013 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">A Ornacom tem produ\u00e7\u00e3o pr\u00f3pria?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:26:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13013\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13013\" href=\"#collapse-1-13013\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">A Ornacom tem produ\u00e7\u00e3o pr\u00f3pria?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13013\" aria-labelledby=\"faq_1-13013\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom tem produ\u00e7\u00e3o pr\u00f3pria e trabalha com uma vasta rede de produtores, o que lhe permite combinar plantas de cultivo pr\u00f3prio com plantas obtidas externamente na mesma encomenda.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13015 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">O que produz a Ornacom diretamente?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:26:16+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13015\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13015\" href=\"#collapse-1-13015\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O que produz a Ornacom diretamente?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13015\" aria-labelledby=\"faq_1-13015\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom produz diretamente, entre outras esp\u00e9cies, Yucca rostrata e outras iucas, Cycas revoluta, palmeiras como Trachycarpus fortunei, Chamaerops humilis, Phoenix canariensis, Washingtonia, Arecastrum\/Syagrus romanzoffianum e Butia, al\u00e9m de citrinos e de uma parte das oliveiras recuperadas. Grande parte desta produ\u00e7\u00e3o concentra-se em formatos de 5 a 50 litros<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13017 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">Disp\u00f5em de plantas de grande porte e de porte interm\u00e9dio?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:26:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13017\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13017\" href=\"#collapse-1-13017\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Disp\u00f5em de plantas de grande porte e de porte interm\u00e9dio?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13017\" aria-labelledby=\"faq_1-13017\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom trabalha com plantas de grande porte, incluindo oliveiras, palmeiras, \u00e1rvores e outros exemplares, e organiza a log\u00edstica espec\u00edfica exigida por este tipo de produto.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13019 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">Podem encontrar plantas que n\u00e3o constam da lista de disponibilidade?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:26:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13019\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13019\" href=\"#collapse-1-13019\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem encontrar plantas que n\u00e3o constam da lista de disponibilidade?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13019\" aria-labelledby=\"faq_1-13019\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a procura de plantas \u00e9 uma das especialidades da Ornacom. A pedido do cliente, procura esp\u00e9cies, formatos, plantas de cole\u00e7\u00e3o e refer\u00eancias dif\u00edceis de encontrar para compras regulares ou projetos.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13021 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">Podem propor alternativas se uma refer\u00eancia n\u00e3o estiver dispon\u00edvel?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:26:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13021\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13021\" href=\"#collapse-1-13021\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem propor alternativas se uma refer\u00eancia n\u00e3o estiver dispon\u00edvel?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13021\" aria-labelledby=\"faq_1-13021\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom pode trabalhar com listas abertas e propor esp\u00e9cies, formatos ou calibres alternativos quando uma refer\u00eancia espec\u00edfica n\u00e3o est\u00e1 dispon\u00edvel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13023 gama-producao-e-sourcing \"><span class=\"entry-title rich-snippet-hidden\">Podem aconselhar-me sobre as plantas ou formatos mais adequados ao meu mercado?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:26:57+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13023\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13023\" href=\"#collapse-1-13023\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem aconselhar-me sobre as plantas ou formatos mais adequados ao meu mercado?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13023\" aria-labelledby=\"faq_1-13023\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a equipa comercial da Ornacom tem experi\u00eancia t\u00e9cnica e pode aconselhar sobre gamas, formatos, clima, manuten\u00e7\u00e3o, necessidades de \u00e1gua e caracter\u00edsticas comerciais. Al\u00e9m disso, as fichas de produto do s\u00edtio Web da Ornacom incluem informa\u00e7\u00e3o t\u00e9cnica por esp\u00e9cie.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13026 qualidade-e-disponibilidade \"><span class=\"entry-title rich-snippet-hidden\">Como selecionam a qualidade das plantas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:44:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13026\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13026\" href=\"#collapse-1-13026\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Como selecionam a qualidade das plantas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13026\" aria-labelledby=\"faq_1-13026\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom trabalha com uma rede de produtores previamente selecionada. Quando as plantas passam pelo centro log\u00edstico da Ornacom, a equipa faz uma segunda inspe\u00e7\u00e3o visual e separa as que n\u00e3o atingem o n\u00edvel de qualidade exigido para a encomenda.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13028 qualidade-e-disponibilidade \"><span class=\"entry-title rich-snippet-hidden\">As fotografias da lista de disponibilidade mostram exatamente o estado atual das plantas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:44:20+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13028\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13028\" href=\"#collapse-1-13028\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">As fotografias da lista de disponibilidade mostram exatamente o estado atual das plantas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13028\" aria-labelledby=\"faq_1-13028\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">N\u00e3o necessariamente. As imagens da lista de disponibilidade da Ornacom s\u00e3o fotografias de cat\u00e1logo representativas do formato de venda e podem n\u00e3o refletir exatamente o estado fenol\u00f3gico nessa semana, por exemplo, a flora\u00e7\u00e3o. Se o cliente precisar de confirmar o estado atual, pode pedir fotografias ou v\u00eddeos recentes ao seu comercial.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13030 qualidade-e-disponibilidade \"><span class=\"entry-title rich-snippet-hidden\">Posso pedir fotografias ou v\u00eddeos reais antes de confirmar?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:44:34+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13030\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13030\" href=\"#collapse-1-13030\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Posso pedir fotografias ou v\u00eddeos reais antes de confirmar?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13030\" aria-labelledby=\"faq_1-13030\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, quando solicitado, a Ornacom pode enviar fotografias ou v\u00eddeos recentes das refer\u00eancias dispon\u00edveis e at\u00e9 organizar uma videochamada pontual para ver a mercadoria.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13032 qualidade-e-disponibilidade \"><span class=\"entry-title rich-snippet-hidden\">Quanto tempo demora um or\u00e7amento?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:44:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13032\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13032\" href=\"#collapse-1-13032\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quanto tempo demora um or\u00e7amento?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13032\" aria-labelledby=\"faq_1-13032\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Se as plantas constarem da lista de disponibilidade da Ornacom, o or\u00e7amento \u00e9 normalmente preparado em cerca de 24 horas. Se for necess\u00e1ria uma procura espec\u00edfica, o prazo habitual pode variar entre 48 horas e 5-6 dias, conforme a complexidade.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13034 consolidacao-preparacao-e-etiquetagem \"><span class=\"entry-title rich-snippet-hidden\">Podem reunir plantas de diferentes produtores numa \u00fanica encomenda?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:45:02+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13034\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13034\" href=\"#collapse-1-13034\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem reunir plantas de diferentes produtores numa \u00fanica encomenda?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13034\" aria-labelledby=\"faq_1-13034\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, esta \u00e9 uma das principais fun\u00e7\u00f5es da Ornacom. Quando as plantas s\u00e3o compradas aos produtores atrav\u00e9s da Ornacom, esta coordena a recolha, a consolida\u00e7\u00e3o, a prepara\u00e7\u00e3o e a expedi\u00e7\u00e3o. Se o cliente comprar diretamente a terceiros e quiser utilizar as instala\u00e7\u00f5es da Ornacom para consolidar a encomenda, podemos analisar o servi\u00e7o e apresentar um or\u00e7amento dos custos de gest\u00e3o e consolida\u00e7\u00e3o.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13036 consolidacao-preparacao-e-etiquetagem \"><span class=\"entry-title rich-snippet-hidden\">Podem preparar encomendas com muitas refer\u00eancias e poucas unidades de cada uma?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:45:16+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13036\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13036\" href=\"#collapse-1-13036\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem preparar encomendas com muitas refer\u00eancias e poucas unidades de cada uma?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13036\" aria-labelledby=\"faq_1-13036\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, \u00e9 uma opera\u00e7\u00e3o habitual para a Ornacom e especialmente \u00fatil para centros de jardinagem que precisam de uma gama ampla sem comprar grandes quantidades de cada refer\u00eancia.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13038 consolidacao-preparacao-e-etiquetagem \"><span class=\"entry-title rich-snippet-hidden\">Preparam carris ou paletes padronizadas para campanhas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:45:30+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13038\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13038\" href=\"#collapse-1-13038\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Preparam carris ou paletes padronizadas para campanhas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13038\" aria-labelledby=\"faq_1-13038\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, para determinados grossistas, grupos de centros de jardinagem e centrais de compras, a Ornacom prepara carris ou paletes padronizadas, sobretudo para a primavera. A Ornacom pretende alargar gradualmente este tipo de proposta a mais clientes.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13040 consolidacao-preparacao-e-etiquetagem \"><span class=\"entry-title rich-snippet-hidden\">Oferecem etiquetagem com c\u00f3digo de barras?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:45:44+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13040\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13040\" href=\"#collapse-1-13040\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Oferecem etiquetagem com c\u00f3digo de barras?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13040\" aria-labelledby=\"faq_1-13040\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom pode etiquetar cada planta com um c\u00f3digo de barras e informa\u00e7\u00e3o de rastreabilidade. Se o cliente precisar, pode tamb\u00e9m incluir na etiqueta o seu pre\u00e7o de venda ao p\u00fablico.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13042 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">A Ornacom pode organizar o transporte?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:45:57+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13042\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13042\" href=\"#collapse-1-13042\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">A Ornacom pode organizar o transporte?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13042\" aria-labelledby=\"faq_1-13042\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom organiza habitualmente o transporte para Espanha, Portugal e Fran\u00e7a e tamb\u00e9m pode procurar solu\u00e7\u00f5es para outros pa\u00edses europeus e para exporta\u00e7\u00f5es. Se o cliente preferir enviar o seu pr\u00f3prio transportador, pode faz\u00ea-lo.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13044 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Trabalham com empresas especializadas no transporte de plantas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:46:10+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13044\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13044\" href=\"#collapse-1-13044\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Trabalham com empresas especializadas no transporte de plantas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13044\" aria-labelledby=\"faq_1-13044\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, quando gere o transporte, a Ornacom trabalha com ag\u00eancias e transportadores especializados em plantas ornamentais. Nas exporta\u00e7\u00f5es mar\u00edtimas, trabalha tamb\u00e9m com transit\u00e1rios.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13046 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Fazem grupagens?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:46:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13046\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13046\" href=\"#collapse-1-13046\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Fazem grupagens?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13046\" aria-labelledby=\"faq_1-13046\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom gere grupagens para diferentes clientes e tamb\u00e9m pode organizar recolhas ou cargas em v\u00e1rios locais para o mesmo cliente. A viabilidade depende da rota, do volume e da solu\u00e7\u00e3o log\u00edstica dispon\u00edvel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13048 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Que meios de transporte utilizam?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:46:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13048\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13048\" href=\"#collapse-1-13048\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que meios de transporte utilizam?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13048\" aria-labelledby=\"faq_1-13048\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Conforme as plantas, o volume, as condi\u00e7\u00f5es meteorol\u00f3gicas e o destino, a Ornacom utiliza carris CC\/dinamarqueses, paletes, carga a granel, cami\u00e3o de lona e cami\u00e3o frigor\u00edfico com controlo de temperatura. Para exporta\u00e7\u00f5es mar\u00edtimas, trabalha com contentores de 20 e 40 p\u00e9s, incluindo Reefer e Open Top quando o produto o exige.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13050 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Quando utilizam transporte refrigerado?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:46:51+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13050\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13050\" href=\"#collapse-1-13050\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quando utilizam transporte refrigerado?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13050\" aria-labelledby=\"faq_1-13050\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom utiliza cami\u00e3o frigor\u00edfico com controlo de temperatura em grupagens e quando as condi\u00e7\u00f5es clim\u00e1ticas ou a sensibilidade das plantas o aconselham.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13052 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Quais s\u00e3o os prazos para Espanha e Portugal?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:47:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13052\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13052\" href=\"#collapse-1-13052\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quais s\u00e3o os prazos para Espanha e Portugal?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13052\" aria-labelledby=\"faq_1-13052\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Para Espanha e Portugal, entre a rece\u00e7\u00e3o da encomenda e a entrega decorrem habitualmente cerca de 4-6 dias, conforme o destino, a disponibilidade e a log\u00edstica.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13054 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Quais s\u00e3o os prazos para Fran\u00e7a?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:47:18+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13054\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13054\" href=\"#collapse-1-13054\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quais s\u00e3o os prazos para Fran\u00e7a?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13054\" aria-labelledby=\"faq_1-13054\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Para Fran\u00e7a, entre a rece\u00e7\u00e3o da encomenda e a entrega decorrem habitualmente cerca de 6-9 dias, conforme o destino, a disponibilidade e a log\u00edstica.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13056 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Qual \u00e9 o calend\u00e1rio recomendado para enviar encomendas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:47:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13056\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13056\" href=\"#collapse-1-13056\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qual \u00e9 o calend\u00e1rio recomendado para enviar encomendas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13056\" aria-labelledby=\"faq_1-13056\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Para encomendas com destino fora de Espanha e Portugal, a Ornacom recomenda o envio at\u00e9 \u00e0s 10:00 de ter\u00e7a-feira da semana N; em regra, prepara-as e carrega-as na segunda ou ter\u00e7a-feira da semana N+1 e entrega-as posteriormente conforme a rota. Para Espanha e Portugal, as encomendas recebidas at\u00e9 \u00e0s 10:00 de ter\u00e7a-feira podem ser entregues, conforme a zona, entre o final dessa semana e o in\u00edcio da seguinte.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13058 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">H\u00e1 \u00e9pocas em que o transporte \u00e9 mais dif\u00edcil?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:47:45+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13058\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13058\" href=\"#collapse-1-13058\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">H\u00e1 \u00e9pocas em que o transporte \u00e9 mais dif\u00edcil?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13058\" aria-labelledby=\"faq_1-13058\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, em agosto a disponibilidade de transporte para a Ornacom pode ser menor, tal como no per\u00edodo entre meados de dezembro e a primeira semana de janeiro. A Ornacom recomenda planear com anteced\u00eancia para essas datas.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13060 transporte-e-prazos \"><span class=\"entry-title rich-snippet-hidden\">Podem analisar um envio urgente?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:47:59+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13060\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13060\" href=\"#collapse-1-13060\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem analisar um envio urgente?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13060\" aria-labelledby=\"faq_1-13060\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, caso a caso. N\u00e3o \u00e9 um servi\u00e7o habitual da Ornacom, mas podemos procurar transporte expresso ou dar prioridade \u00e0 prepara\u00e7\u00e3o, se tal for operacionalmente vi\u00e1vel e o cliente aceitar o custo adicional.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13062 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Exportam para fora da Uni\u00e3o Europeia?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:48:14+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13062\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13062\" href=\"#collapse-1-13062\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Exportam para fora da Uni\u00e3o Europeia?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13062\" aria-labelledby=\"faq_1-13062\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom tem uma vasta experi\u00eancia na exporta\u00e7\u00e3o de plantas para pa\u00edses terceiros.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13064 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Para que mercados j\u00e1 exportaram?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:48:27+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13064\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13064\" href=\"#collapse-1-13064\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Para que mercados j\u00e1 exportaram?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13064\" aria-labelledby=\"faq_1-13064\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Ao longo da sua atividade, a Ornacom j\u00e1 exportou, entre outros destinos, para a China, Jap\u00e3o, Emirados \u00c1rabes Unidos, Qatar, Ar\u00e1bia Saudita, Vietname, Tail\u00e2ndia, Taiwan, Paraguai, Brasil, Estados Unidos, Singapura e outros mercados internacionais.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13066 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Tratam da documenta\u00e7\u00e3o de exporta\u00e7\u00e3o?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:48:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13066\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13066\" href=\"#collapse-1-13066\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Tratam da documenta\u00e7\u00e3o de exporta\u00e7\u00e3o?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13066\" aria-labelledby=\"faq_1-13066\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom coordena a documenta\u00e7\u00e3o aduaneira, fitossanit\u00e1ria e log\u00edstica necess\u00e1ria para a opera\u00e7\u00e3o, conforme os requisitos do produto, do pa\u00eds de origem e do pa\u00eds de destino.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13068 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Podem preparar plantas para longos trajetos mar\u00edtimos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:48:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13068\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13068\" href=\"#collapse-1-13068\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem preparar plantas para longos trajetos mar\u00edtimos?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13068\" aria-labelledby=\"faq_1-13068\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom tem experi\u00eancia em opera\u00e7\u00f5es com trajetos de aproximadamente 20 a 60 dias e adapta a prepara\u00e7\u00e3o ao produto e aos requisitos do destino.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13070 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Podem gerir uma exporta\u00e7\u00e3o completa?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:49:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13070\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13070\" href=\"#collapse-1-13070\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem gerir uma exporta\u00e7\u00e3o completa?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13070\" aria-labelledby=\"faq_1-13070\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom pode coordenar a opera\u00e7\u00e3o desde a prepara\u00e7\u00e3o e a documenta\u00e7\u00e3o at\u00e9 \u00e0 organiza\u00e7\u00e3o do transporte e da expedi\u00e7\u00e3o, conforme o Incoterm e o \u00e2mbito acordados com o cliente.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13072 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Fazem opera\u00e7\u00f5es triangulares ou dropshipping internacional?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:49:20+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13072\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13072\" href=\"#collapse-1-13072\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Fazem opera\u00e7\u00f5es triangulares ou dropshipping internacional?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13072\" aria-labelledby=\"faq_1-13072\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom tem experi\u00eancia no fornecimento direto de um pa\u00eds de origem para um pa\u00eds terceiro, sem que a mercadoria tenha de passar por Espanha.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13074 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Importam plantas de fora da Uni\u00e3o Europeia?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:49:34+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13074\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13074\" href=\"#collapse-1-13074\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Importam plantas de fora da Uni\u00e3o Europeia?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13074\" aria-labelledby=\"faq_1-13074\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom tem uma vasta experi\u00eancia em importa\u00e7\u00e3o.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13076 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">De que pa\u00edses j\u00e1 importaram?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:49:46+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13076\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13076\" href=\"#collapse-1-13076\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">De que pa\u00edses j\u00e1 importaram?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13076\" aria-labelledby=\"faq_1-13076\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom j\u00e1 importou de pa\u00edses como China, Vietname, Tail\u00e2ndia, Estados Unidos, Brasil, Costa Rica, Austr\u00e1lia, Indon\u00e9sia, Jap\u00e3o, Taiwan, Chile, Argentina e Paraguai, entre outros.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13078 exportacao-e-importacao-internacional \"><span class=\"entry-title rich-snippet-hidden\">Podem fornecer diretamente a partir do pa\u00eds de origem?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:49:59+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13078\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13078\" href=\"#collapse-1-13078\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem fornecer diretamente a partir do pa\u00eds de origem?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13078\" aria-labelledby=\"faq_1-13078\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, quando a opera\u00e7\u00e3o o permite, a Ornacom pode organizar o fornecimento diretamente da origem at\u00e9 ao destino final.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13080 fitossanidade-e-rastreabilidade \"><span class=\"entry-title rich-snippet-hidden\">As plantas t\u00eam rastreabilidade fitossanit\u00e1ria?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:50:15+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13080\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13080\" href=\"#collapse-1-13080\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">As plantas t\u00eam rastreabilidade fitossanit\u00e1ria?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13080\" aria-labelledby=\"faq_1-13080\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom trabalha de acordo com os requisitos fitossanit\u00e1rios aplic\u00e1veis e mant\u00e9m a rastreabilidade documental das plantas e das suas opera\u00e7\u00f5es<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13082 fitossanidade-e-rastreabilidade \"><span class=\"entry-title rich-snippet-hidden\">As plantas viajam com passaporte fitossanit\u00e1rio quando necess\u00e1rio?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T16:52:27+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13082\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13082\" href=\"#collapse-1-13082\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">As plantas viajam com passaporte fitossanit\u00e1rio quando necess\u00e1rio?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13082\" aria-labelledby=\"faq_1-13082\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, nos movimentos profissionais dentro da Uni\u00e3o Europeia, as plantas da Ornacom sujeitas a esta obriga\u00e7\u00e3o viajam identificadas e documentadas de acordo com a legisla\u00e7\u00e3o fitossanit\u00e1ria aplic\u00e1vel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13084 fitossanidade-e-rastreabilidade \"><span class=\"entry-title rich-snippet-hidden\">O que acontece numa exporta\u00e7\u00e3o para um pa\u00eds terceiro?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:03:03+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13084\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13084\" href=\"#collapse-1-13084\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O que acontece numa exporta\u00e7\u00e3o para um pa\u00eds terceiro?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13084\" aria-labelledby=\"faq_1-13084\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Numa exporta\u00e7\u00e3o para um pa\u00eds terceiro, a Ornacom verifica os requisitos do pa\u00eds importador e coordena a documenta\u00e7\u00e3o e as certifica\u00e7\u00f5es necess\u00e1rias, incluindo certificados fitossanit\u00e1rios, inspe\u00e7\u00f5es, tratamentos e an\u00e1lises, quando aplic\u00e1vel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13086 servico-comercial-e-visitas \"><span class=\"entry-title rich-snippet-hidden\">Terei um comercial atribu\u00eddo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:03:16+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13086\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13086\" href=\"#collapse-1-13086\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Terei um comercial atribu\u00eddo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13086\" aria-labelledby=\"faq_1-13086\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, os clientes da Ornacom s\u00e3o atendidos por zona e disp\u00f5em de um interlocutor comercial de refer\u00eancia.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13088 servico-comercial-e-visitas \"><span class=\"entry-title rich-snippet-hidden\">Em que idiomas podem atender-me?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:03:29+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13088\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13088\" href=\"#collapse-1-13088\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Em que idiomas podem atender-me?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13088\" aria-labelledby=\"faq_1-13088\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A equipa da Ornacom pode atender oralmente, conforme a pessoa atribu\u00edda, em espanhol, franc\u00eas, ingl\u00eas, italiano, catal\u00e3o\/valenciano, polaco, algum portugu\u00eas e algum \u00e1rabe. Por escrito, a Ornacom pode comunicar noutros idiomas com o apoio de ferramentas profissionais de tradu\u00e7\u00e3o.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13090 servico-comercial-e-visitas \"><span class=\"entry-title rich-snippet-hidden\">Como posso contactar o departamento comercial?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:03:43+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13090\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13090\" href=\"#collapse-1-13090\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Como posso contactar o departamento comercial?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13090\" aria-labelledby=\"faq_1-13090\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">O principal canal de contacto com o departamento comercial da Ornacom \u00e9 comercial@ornacom.com. Para consultas r\u00e1pidas, os clientes que j\u00e1 t\u00eam um comercial atribu\u00eddo podem tamb\u00e9m utilizar o WhatsApp ou contact\u00e1-lo diretamente.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13092 servico-comercial-e-visitas \"><span class=\"entry-title rich-snippet-hidden\">Posso visitar as instala\u00e7\u00f5es?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:03:58+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13092\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13092\" href=\"#collapse-1-13092\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Posso visitar as instala\u00e7\u00f5es?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13092\" aria-labelledby=\"faq_1-13092\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, mediante marca\u00e7\u00e3o pr\u00e9via. A Ornacom recomenda marcar a visita com o departamento comercial ou com o comercial atribu\u00eddo com cerca de 10-15 dias de anteced\u00eancia.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13094 servico-comercial-e-visitas \"><span class=\"entry-title rich-snippet-hidden\">Onde ficam os vossos centros log\u00edsticos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:04:12+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13094\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13094\" href=\"#collapse-1-13094\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Onde ficam os vossos centros log\u00edsticos?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13094\" aria-labelledby=\"faq_1-13094\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom opera dois centros log\u00edsticos na Comunidade Valenciana: Moncada, para plantas de formatos pequenos e m\u00e9dios, e Elche, para plantas grandes e exemplares.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13096 servico-comercial-e-visitas \"><span class=\"entry-title rich-snippet-hidden\">Oferecem apoio durante todo o processo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:04:25+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13096\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13096\" href=\"#collapse-1-13096\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Oferecem apoio durante todo o processo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13096\" aria-labelledby=\"faq_1-13096\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a equipa da Ornacom acompanha o cliente desde a consulta e a encomenda at\u00e9 \u00e0 prepara\u00e7\u00e3o, ao transporte e ao apoio ap\u00f3s a venda.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13098 projetos-profissionais \"><span class=\"entry-title rich-snippet-hidden\">Fornecem plantas para grandes projetos de paisagismo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:04:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13098\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13098\" href=\"#collapse-1-13098\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Fornecem plantas para grandes projetos de paisagismo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13098\" aria-labelledby=\"faq_1-13098\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom fornece plantas para projetos de jardinagem e paisagismo, incluindo exemplares e semiexemplares.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13100 projetos-profissionais \"><span class=\"entry-title rich-snippet-hidden\">Podem trabalhar a partir de uma lista de esp\u00e9cies e quantidades?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:04:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13100\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13100\" href=\"#collapse-1-13100\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem trabalhar a partir de uma lista de esp\u00e9cies e quantidades?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13100\" aria-labelledby=\"faq_1-13100\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom pode analisar listas e procurar as refer\u00eancias pedidas. A Ornacom n\u00e3o \u00e9 um gabinete de paisagismo, pelo que este servi\u00e7o se destina sobretudo a clientes consolidados ou projetos com elevada probabilidade de fornecimento pela Ornacom.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13102 projetos-profissionais \"><span class=\"entry-title rich-snippet-hidden\">Podem preparar or\u00e7amentos na fase de planeamento?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:05:08+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13102\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13102\" href=\"#collapse-1-13102\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem preparar or\u00e7amentos na fase de planeamento?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13102\" aria-labelledby=\"faq_1-13102\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, sobretudo para clientes habituais da Ornacom ou projetos com possibilidades reais de execu\u00e7\u00e3o. O n\u00edvel de detalhe depender\u00e1 da fase do projeto e da informa\u00e7\u00e3o dispon\u00edvel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13104 projetos-profissionais \"><span class=\"entry-title rich-snippet-hidden\">Podem coordenar entregas faseadas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:05:21+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13104\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13104\" href=\"#collapse-1-13104\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Podem coordenar entregas faseadas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13104\" aria-labelledby=\"faq_1-13104\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom tem experi\u00eancia na organiza\u00e7\u00e3o de entregas parciais ou faseadas conforme o andamento da obra e as necessidades do projeto.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13106 pagamentos-incidencias-e-pos-venda \"><span class=\"entry-title rich-snippet-hidden\">Que condi\u00e7\u00f5es de pagamento se aplicam a um cliente novo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:05:34+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13106\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13106\" href=\"#collapse-1-13106\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que condi\u00e7\u00f5es de pagamento se aplicam a um cliente novo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13106\" aria-labelledby=\"faq_1-13106\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A primeira encomenda de um novo cliente da Ornacom \u00e9 paga 100% antecipadamente por transfer\u00eancia banc\u00e1ria. Para opera\u00e7\u00f5es posteriores, a Ornacom pode analisar condi\u00e7\u00f5es de pagamento diferido em fun\u00e7\u00e3o da avalia\u00e7\u00e3o de cr\u00e9dito e do acordo comercial com cada cliente.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13108 pagamentos-incidencias-e-pos-venda \"><span class=\"entry-title rich-snippet-hidden\">Posso receber uma fatura pr\u00f3-forma?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:05:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13108\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13108\" href=\"#collapse-1-13108\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Posso receber uma fatura pr\u00f3-forma?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13108\" aria-labelledby=\"faq_1-13108\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, quando solicitada, a Ornacom pode emitir a fatura pr\u00f3-forma normalmente em 24-48 horas. Se esta for utilizada para efetuar um pagamento antecipado, incluir\u00e1 os dados banc\u00e1rios necess\u00e1rios.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13110 pagamentos-incidencias-e-pos-venda \"><span class=\"entry-title rich-snippet-hidden\">O que devo fazer se detetar danos durante o transporte?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:06:02+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13110\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13110\" href=\"#collapse-1-13110\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O que devo fazer se detetar danos durante o transporte?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13110\" aria-labelledby=\"faq_1-13110\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Se os danos forem vis\u00edveis na entrega, o cliente deve regist\u00e1-los claramente no CMR ou documento de transporte antes de o assinar, descrevendo a incid\u00eancia. Se a Ornacom tiver organizado o transporte, tratar\u00e1 da reclama\u00e7\u00e3o junto do transportador e procurar\u00e1 uma solu\u00e7\u00e3o adequada.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13112 pagamentos-incidencias-e-pos-venda \"><span class=\"entry-title rich-snippet-hidden\">Como devo comunicar uma incid\u00eancia de qualidade, quantidade ou prepara\u00e7\u00e3o?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:06:21+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13112\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13112\" href=\"#collapse-1-13112\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Como devo comunicar uma incid\u00eancia de qualidade, quantidade ou prepara\u00e7\u00e3o?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13112\" aria-labelledby=\"faq_1-13112\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">O cliente deve comunicar a incid\u00eancia por escrito ao seu comercial ou para  <a href=\"mailto:comercial@ornacom.com\">comercial@ornacom.com<\/a>, no prazo m\u00e1ximo de 7 dias ap\u00f3s a rece\u00e7\u00e3o, juntando fotografias e a documenta\u00e7\u00e3o necess\u00e1ria para que a Ornacom possa avaliar a incid\u00eancia.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13114 pagamentos-incidencias-e-pos-venda \"><span class=\"entry-title rich-snippet-hidden\">Oferecem acompanhamento ap\u00f3s a venda?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:06:35+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13114\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13114\" href=\"#collapse-1-13114\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Oferecem acompanhamento ap\u00f3s a venda?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13114\" aria-labelledby=\"faq_1-13114\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, o departamento comercial da Ornacom acompanha as incid\u00eancias e consultas recebidas ap\u00f3s a entrega.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13116 pagamentos-incidencias-e-pos-venda \"><span class=\"entry-title rich-snippet-hidden\">Tratam de devolu\u00e7\u00f5es?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:06:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13116\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13116\" href=\"#collapse-1-13116\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Tratam de devolu\u00e7\u00f5es?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13116\" aria-labelledby=\"faq_1-13116\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom pode analisar pedidos de devolu\u00e7\u00e3o, embora esta n\u00e3o seja uma pr\u00e1tica habitual e dependa do motivo, do tipo de planta e da dist\u00e2ncia. Em zonas pr\u00f3ximas, pode ser vi\u00e1vel organizar a log\u00edstica de retorno; em destinos distantes, o regresso de plantas vivas pode n\u00e3o ser razo\u00e1vel.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13118 porque-trabalhar-com-a-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Que vantagens oferece a Ornacom face \u00e0 compra direta a v\u00e1rios produtores?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:07:03+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13118\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13118\" href=\"#collapse-1-13118\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que vantagens oferece a Ornacom face \u00e0 compra direta a v\u00e1rios produtores?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13118\" aria-labelledby=\"faq_1-13118\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A Ornacom atua como interlocutor \u00fanico numa compra que pode envolver muitos produtores: localiza o produto, seleciona a qualidade, consolida refer\u00eancias, prepara e etiqueta as plantas, coordena a documenta\u00e7\u00e3o e o transporte e acompanha a opera\u00e7\u00e3o. O seu objetivo \u00e9 simplificar uma compra complexa, reduzir o trabalho de gest\u00e3o e oferecer ao cliente fiabilidade, qualidade e servi\u00e7o.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13120 porque-trabalhar-com-a-ornacom \"><span class=\"entry-title rich-snippet-hidden\">Posso combinar plantas de produ\u00e7\u00e3o da Ornacom com plantas de outros viveiros?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ornacom.com\/pt\/author\/santiagomarquez\/\" rel=\"author\">Santiago Marquez<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-10-22T17:09:20+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13120\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13120\" href=\"#collapse-1-13120\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Posso combinar plantas de produ\u00e7\u00e3o da Ornacom com plantas de outros viveiros?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13120\" aria-labelledby=\"faq_1-13120\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Sim, a Ornacom pode integrar na mesma opera\u00e7\u00e3o plantas de produ\u00e7\u00e3o pr\u00f3pria e refer\u00eancias da sua rede de produtores, consolidando-as quando a log\u00edstica da encomenda o permitir.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/ornacom.com\/wp-content\/uploads\/2026\/09\/2.-Formulario-scaled.webp\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:rgba(255,255,255,0.84);--awb-bg-color-hover:rgba(255,255,255,0.84);--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:35px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center;\"><b><strong class=\"editor-textBold\">Contacte a nossa equipa comercial<\/strong><\/b><\/p><\/h2><\/div><div class=\"fusion-title title fusion-title-3 fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:45;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center;\">Pe\u00e7a um or\u00e7amento<\/p><\/h2><\/div><style>\/* El link dentro del label en verde *\/\r\n.fusion-form-checkbox label a {\r\n    color: #2e7d32 !important; \/* ajusta el tono de verde que necesites *\/\r\n}\r\n\r\n.fusion-form-checkbox label a:hover {\r\n    color: #2e7d32 !important; \/* mantiene el mismo verde en hover, qu\u00edtalo si quieres otro efecto *\/\r\n}<\/style><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-13148 has-icon-alignment\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;--awb-form-bg-color:rgba(255,255,255,0.03);--awb-form-font-size:16px;--awb-form-placeholder-color:var(--awb-color5);--awb-form-text-color:var(--awb-color5);--awb-form-border-width-top:0px;--awb-form-border-width-bottom:2px;--awb-form-border-width-right:0px;--awb-form-border-width-left:0px;--awb-form-border-color:var(--awb-color5);--awb-form-focus-border-color:var(--awb-color5);--awb-form-focus-border-hover-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 50%));--awb-form-border-radius:10px;--awb-icon-alignment-top:0px;--awb-icon-alignment-bottom:2px;--awb-icon-alignment-font-size:16px;\" data-form-id=\"13148\" data-config=\"{&quot;form_id&quot;:13148,&quot;form_post_id&quot;:13148,&quot;post_id&quot;:13120,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:[&quot;message&quot;],&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;Nombre&quot;:&quot;&quot;,&quot;Tel\\u00e9fono&quot;:&quot;&quot;,&quot;Email&quot;:&quot;&quot;,&quot;mensaje&quot;:&quot;&quot;,&quot;Aceptaci\\u00f3n&quot;:&quot;&quot;},&quot;field_logics&quot;:{&quot;Nombre&quot;:&quot;&quot;,&quot;Tel\\u00e9fono&quot;:&quot;&quot;,&quot;Email&quot;:&quot;&quot;,&quot;mensaje&quot;:&quot;&quot;,&quot;Aceptaci\\u00f3n&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;Nombre&quot;:&quot;text&quot;,&quot;Tel\\u00e9fono&quot;:&quot;text&quot;,&quot;Email&quot;:&quot;text&quot;,&quot;mensaje&quot;:&quot;textarea&quot;,&quot;Aceptaci\\u00f3n&quot;:&quot;consent&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;,&quot;form_views&quot;:&quot;&quot;,&quot;form_views_counting&quot;:&quot;&quot;}\"><form action=\"https:\/\/ornacom.com\/pt\/faq-items\/posso-combinar-plantas-de-producao-da-ornacom-com-plantas-de-outros-viveiros\/\" target=\"_self\" method=\"post\" class=\"fusion-form fusion-form-13148\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"13148\"><input type=\"text\" autocomplete=\"off\" name=\"Nombre\" id=\"Nombre\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Nome *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"13148\"><input type=\"text\" autocomplete=\"off\" name=\"Tel\u00e9fono\" id=\"Tel\u00e9fono\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Telefone *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"13148\"><input type=\"text\" autocomplete=\"off\" name=\"Email\" id=\"Email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Email *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"13148\"><textarea cols=\"40\" autocomplete=\"off\"  minlength=\"0\"  rows=\"2\" tabindex=\"\" id=\"mensaje\" name=\"mensaje\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"De que precisa? *\" data-holds-private-data=\"false\"><\/textarea><\/div><div class=\"fusion-form-field fusion-form-consent-field fusion-form-label-above\" style=\"\" data-form-id=\"13148\"><div class=\"fusion-form-checkbox option-inline\"><input tabindex=\"\" id=\"Aceptaci\u00f3n\" type=\"checkbox\" value=\"1\" name=\"Aceptaci\u00f3n\" class=\"fusion-form-input\"\/><label for=\"Aceptaci\u00f3n\">\n<span style=\"color: #000\">\n  Li e aceito a \n  <a href=\"https:\/\/ornacom.com\/pt\/politica-de-privacidade\/\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #000;text-decoration: underline\">\n     pol\u00edtica de privacidade\n  <\/a>\n<\/span><\/label><\/div><\/div><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"13148\"><div ><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span  button-default form-form-submit\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button-border-radius-top-left:20px;--button-border-radius-top-right:0;--button-border-radius-bottom-right:20px;--button_gradient_top_color:var(--awb-color4);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-color5);--button_gradient_bottom_color_hover:var(--awb-color5);\" data-form-number=\"13148\" tabindex=\"\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Enviar<\/span><\/button><\/div><\/div><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Obrigado pela sua mensagem. Foi enviada com sucesso.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Ocorreu um erro ao enviar a sua mensagem. Por favor, tente novamente mais tarde.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/form><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-9853","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/pages\/9853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/comments?post=9853"}],"version-history":[{"count":1,"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/pages\/9853\/revisions"}],"predecessor-version":[{"id":9854,"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/pages\/9853\/revisions\/9854"}],"wp:attachment":[{"href":"https:\/\/ornacom.com\/pt\/wp-json\/wp\/v2\/media?parent=9853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}